Definitions of the terms
"Customer(s)" refers to the Internet user(s) browsing the Site and/or making an online purchase of Product(s) for personal use.
"General Terms and Conditions" refers to these general terms and conditions of sale of Products and use of the Site.
"GIFT AND DECO" refers to DT COMPANY, 282 rue Eugene Bourdon 66000 Perpignan.
a French company registered under French law with its registered office in Perpignan, FRANCE.
"Party(ies)" refers alternately or collectively to Gift and Deco and/or the Customer(s).
"Products" refers to the products offered for sale on the Site.
"Site" refers to the "Gift and Deco" e-commerce website accessible through the Internet at https://gift-and-deco.com
The prices of our products are indicated in Euros All taxes included. Shipping and delivery costs are extra.
Gift and Deco reserves the right to modify the price of the products offered on the site without notice and at any time, but undertakes to ensure that the products are invoiced on the basis of the prices in force at the time the order is placed, subject to availability on that date and effective payment.
Gift and Deco can offer its customers occasional promotions. Promotions are offered on fixed dates and on limited stocks.
The products remain the property of Original Wedding until full payment of the price.
The ordering process is as follows:
- Choice of items and addition to the basket
- Validation of the contents of the basket
- Identification on the website www.gift-and-deco.com the customer is not already identified
- Choice of delivery method
- Choice of payment method and acceptance of the General Terms and Conditions
- Payment validation
The customer will receive an order confirmation e-mail.
During these different stages, the customer will be able to visualize the details of his order and its total price and correct any errors, before confirming it to express his acceptance.
Gift and Deco reserves the ownership of the items until full payment of the order, i.e. receipt of the price of the order by Gift and Deco.com.
Gift and Deco reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order or who presents to it any form of risk.
Any order implies acceptance of the prices and description of the items available for sale.
Gift and Deco.com undertakes to honour orders received on the website only within the limits of available stocks. In the absence of availability of one or more ordered items, Gift and Deco undertakes to inform the customer as soon as possible, and if necessary to reimburse him at the latest within 30 days following the payment of the sums paid. The customer's order will then be automatically cancelled.
Shipping and Delivery
Gift and Deco undertakes to deliver the items ordered and paid for by the customer on time. If the said items have not been delivered within 14 days of the delivery date specified in the order, and if this overrun is not due to force majeure, the customer may cancel the sale by sending a registered letter with acknowledgement of receipt to the following address: Gift and Deco, 282 rue eugene bourdon, 66000 Perpignan.
The sums paid by the customer will then be fully refunded.
The customer has a period of 60 working days from the date of shipment of the order to request the cancellation of the sale and refund of the items on the grounds that they have not been delivered.
No delivery dispute will be accepted at the end of this period.
The customer is required to check the condition of the items delivered.
Any anomaly concerning the articles (damage, missing article compared to the order form, damaged or opened parcel, broken article, defective article...) must be indicated within 3 days following delivery.
All items offered by Gift and Deco.com are subject to the legal warranty provided by articles 1641 and following of the Civil Code. (See paragraph Warranty)
Some products may be subject to additional costs due to their specific packaging or special packaging. (fragile object). These additional costs are automatically added to the shipping costs of your order.
Payment of payment
Payment for purchases is made at the customer's discretion:
by credit card: Visa, MasterCard, Carte Bleue, issued in France
by Bank Transfer
Payment is validated upon receipt of the cheque in the case of payment by cheque and receipt of additional information requested in the case of payment by credit card requiring additional checks (see paragraph Fight against credit card fraud).
Fight against credit card fraud
Gift and Deco reserves the right to verify the personal data provided by the customer and to adopt all measures deemed necessary to verify that the person whose bank account is debited is the one who placed the order, in order to avoid any fraudulent payment. This verification may take the form of a request for proof of identity and/or domicile and/or bank documents (RIB or cancelled cheque). Failure by the customer to respond to such a request within 2 days of the request made by Gift and Deco will automatically result in the cancellation of the order concerned, without any possibility of a subsequent complaint.
Gift and Deco will also be free to directly cancel an order that presents one or more risk factors for fraudulent use of credit cards.
Exchange, return and refund
Deadline for returning an item
The customer has a legal period of 14 clear days to exercise his right of withdrawal from the date of receipt of the goods without having to justify any reasons or pay any penalties. The terms and conditions for exercising this right of withdrawal are mentioned in the paragraph "Exchange and return conditions" below. The customer will be fully reimbursed for the sums paid as soon as possible and at the latest within 30 days following the date on which he/she has exercised his/her right of withdrawal.
Exchange and return conditions for refund
The returned item(s) must be new, unused and in their original box perfectly intact. (EXCEPT Customized products *)
282 Eugene Bourdon Street
66000 Perpignan FRANCE
Upon receipt of the package, gift-and-deco.com will judge the perfect condition of the returned merchandise. No returns will be accepted if the returned items have been visibly used or damaged by the customer and such use or damage makes the items unfit for sale. If the return is refused by Gift and Deco.com, the items will then be returned to the customer at the expense of Gift and Deco.com without the customer being able to claim any compensation or right to refund, with the exception of the subsequent exercise of his warranty rights on the goods sold.
In the case of an exchange, if the returned items have been visibly used or damaged by the customer and such use or damage makes them unfit for sale, gift-and-deco.com may take any corresponding collection action against the customer.
*Products excluded from the right of withdrawal: Audio and video recordings (CD and DVD) and computer software whose packaging is opened by the consumer, newspapers, magazines, goods manufactured or personalised for the customer, lotteries and perishable products. CODE OF CONSUMPTION: Article L121-20-2 and Article L121-20-4
Refund of returns
Subject to compliance with these return conditions, gift-and-deco.com will refund the returned items within 30 days of the goods being returned to stock.
Gift-and-deco.com uses all means to ensure the confidentiality and security of data transmitted on the web and on the gift-and-deco.com website. As such, the website uses a secure payment module such as SSL (Secure Socket Layer).
For any information or question, gift-and-deco.com Customer Service can be reached by phone from Monday to Friday from 9am to 6pm at 06.98.77.73.30 (cost of a national call, number available with an order or return number) for any other question; by e-mail via the contact form.
Gift-and-deco.com is automatically liable to the customer for the proper execution of the contract concluded with the customer.
However, gift-and-deco.com cannot be held liable for the non-execution or improper execution of the contract concluded in the event of force majeure, the occurrence of a fact attributable to the customer or any inconvenience, unforeseeable and insurmountable damage inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.
The gift-and-deco.com website contains hypertext links that may lead to other websites. gift-and-deco.com cannot be held liable for the content of these websites if they contravene the legal and regulatory provisions in force.
All products sold on the Website are subject to the legal guarantee of conformity (L211-1 and following of the Consumer Code) and a guarantee against hidden defects (articles 1641 and following of the Civil Code), allowing the User to return defective delivered products.
The customer may make any reservations or complaints for non-conformity or apparent defect of the items delivered, by e-mail via the contact form; or by registered mail with acknowledgement of receipt to the following address: gift-and-deco.com, 282 rue Eugene Bourdon, 66000 Perpignan
In any case, the customer has the legal guarantee of conformity according to Article L 211-4 of the Consumer Code:
The seller is required to deliver a good in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He shall also be liable for defects in conformity resulting from packaging, assembly instructions or installation where the latter has been charged to him by the contract or has been carried out under his responsibility.
After this period and failing to comply with this formality, the articles shall be deemed to be in conformity and free of any apparent defects.
If the apparent defect or lack of conformity of the item is proven, Gift and Deco.com undertakes to replace the item or refund the customer as soon as possible and at its expense.
This refund will be made within a maximum of 30 days.
Gift-and-deco.com cannot be held responsible for the misuse and/or intensive use of the articles by the customer.
All texts, comments, works, illustrations and images reproduced on gift-and-deco.com are reserved under copyright and intellectual property law and for the whole world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different, or even more restrictive, provisions of the Intellectual Property Code. Any total or partial reproduction of the website of Gift and Deco.com is strictly prohibited without prior agreement.
Protection of personal data
Gift and Deco.com collects personal data about the customer visiting the www.gift-and-deco.com website, in particular by using cookies in accordance with the legislation in force.
This data collection is carried out:
- when the customer creates an account,
- when the customer subscribes to the newsletters or alerts proposed by Gift and Deco.com
- when the customer places an order or a return request on the site,
- when the customer contacts the original Wedding Customer Service,
- when the customer participates in a competition,
- when the customer browses the site and consults articles,
- when the customer writes a comment or opinion on an article,
- when the customer shares a review with a friend by sending an e-mail from an article master record,
- when the customer shares an opinion via Facebook, Google +, Twitter from an article file.
The data collected is intended for the use of Gift and Deco.com They are necessary for the processing and management of the customer's orders as well as for the commercial relations between Gift and Deco.com and the customer. They also allow Gift and Deco.com to provide the customer with personalized services and to improve the relevance of the information offered.
Gift-and-deco.com is responsible for their processing.
In accordance with the law of 6 January 1978, the user has the right to access, rectify, modify and delete data concerning him/her. The user may expressly object to the disclosure of his or her details. To do this, simply indicate it by writing on the contact form.
Gift and Deco Newsletters
The customer can subscribe to the gift-and-deco.com newsletter and thus choose to be informed at regular intervals of the offers available on the website www.gift-and-deco.com . He has the possibility at any time to modify the information he wishes to receive or to unsubscribe by clicking on the link provided for this purpose at the bottom of each of the newsletters